The following stipulations are the agreed-upon terms
for users of Holidays Hub. Prior to utilising the Holidays
Hub website, it is advisable to review these terms
thoroughly. To access travel-related information,
securing a booking with us is essential. This agreement
ensures a harmonious and amicable relationship for
any future interactions.
Should you find our terms unsatisfactory, alternative
providers offering superior options may be considered.
For further clarification on our terms, please feel free
to reach out to us via phone or at
info@holidayshub.co.uk.
Topics Covered:
• Our mutual agreement and your contract
• Booking delivery conditions
• Cancellation and amendment details
• Flight booking terms
• Payment terms
• Requirements for passports, visas, and health
Additional terms and conditions
Agreement and Contractual Terms:
A booking signifies a request for the services and
amenities we offer on our site. Holidays Hub will
handle all orders and payments. Upon full payment for
your chosen package, a confirmation email will be
dispatched, outlining the details of our agreement. This
email may originate from one of our agents or directly
from Holidays Hub.
Availability is indicated on our website; absence of
mention implies non-availability. Holidays Hub
provides various options, from flight bookings to
comprehensive packages that include hotel
reservations, transportation, guides, and more.
At Holidays Hub, we serve as intermediaries for the
services listed under various names. Our site features
products owned by third parties, independent of our
agreements. We facilitate your connection to other
service providers such as airlines and hotels. Any
agreements made with these providers are solely
between you and them. We do not assume any
additional responsibility.
We emphasise the significance of insured travel, as
there may be instances where neither Holidays Hub
nor other travel contractors will assume liability.
Travel Suppliers:
Holidays Hub acts as an intermediary between you and
travel service providers, referred to as 'Travel
Suppliers,' which include hotels, car rental companies,
airlines, and others.
Any direct agreements with these suppliers are
governed by their terms, and Holidays Hub is not
involved. You are responsible for ensuring the validity
of the products and services to prevent any adverse
situations.
Holidays Hub disclaims any responsibility for products
provided by Travel Suppliers. Any warranties,
guarantees, or grievances concerning their products
should be addressed directly to them.
Travel Supplier Conditions:
The conditions below pertain to all products and
services booked through our site.
Travel Suppliers' terms (including airlines' carriage
conditions) are supplementary to those listed here.
These terms may encompass payment procedures,
liability, cancellations, booking modifications, refunds
(if applicable), and other restrictions. As you navigate
our site, you will encounter links to the terms
applicable to specific Travel Supplier Products. It is
imperative to review these terms attentively. For
comprehensive details, please consult the respective
Travel Supplier.
You are responsible for adhering to the requirements
set by airlines and other Travel Suppliers, including
check-in times and flight reconfirmation. Airfare terms,
such as those for 'economy-restricted' tickets, often
stipulate non-changeability and non-refundability.
Flight Booking Terms:
For international travel, arrive at the airport at least
120 minutes prior; for domestic flights, at least 90
minutes prior. Reconfirm your flight at least 72 hours before
departure. Failure to reconfirm may result in missed flights due to
cancellations. Airlines reserve the right to cancel
bookings. Holidays Hub is not liable for schedule
changes or cancellations. We communicate with
customers via email for assistance. Please verify and
reconfirm your seating arrangements before travel.
Holidays Hub does not control seat allocation and
cannot guarantee specific seat reservations. The airline
with which you booked is responsible. We are not
accountable for transportation costs between airports
and stations. Flights may be indirect and subject to
route or aircraft changes due to technical reasons.
Direct and Non-Direct Flights:
Direct flights may stop only for refueling. A 24-hour
schedule will be provided. Direct flights differ from
non-stop flights, which do not make any stops en route
to the destination.
General:
Tax payments are an integral element of the booking
process for both flights and hotel accommodations.
Opportunities such as coupons, vouchers, or loyalty
programs are available for use. When utilizing these
offers from airlines or hotels, you are engaging directly
with the respective providers.
At Holidays Hub, we adhere to our own set of
guidelines and principles to serve you. For any
inquiries, please reach out to us directly. We will keep
you informed about any exclusive deals or promotions
via emails.
Delivery of Bookings and E-Tickets:
Please note that airlines may have distinct e-ticketing
terms and conditions. Service providers listed on our
website will issue any dispositions or daily tickets
according to their regulations. Holidays Hub is not
involved in any e-ticketing promotions offered by
service providers. We recommend reviewing the
details independently before making a decision.
Ticket Delivery:
The accuracy of the information you provide is crucial,
so please verify and reconfirm it before submission.
Correct information ensures timely delivery of your
paper tickets. Holidays Hub is not liable for any
inaccuracies provided. We will assist you to the best of
our ability, but it is also your responsibility to ensure
the information is correct for timely service.
Should there be any changes to your contact details, it
is imperative to update us promptly.
Ensure that the name spellings and address on your
tickets match those on your passport and ID card to
prevent errors. We handle deliveries within the UK
only. If your address is complex, please notify us in
advance. Contact us immediately if your tickets do not
arrive as expected.
If you have bookings with Holidays Hub or another
agent, please inform us. Notify us in advance if you
require tickets from us, allowing us to ensure timely
delivery.
Be aware that some airlines impose significant charges
and have lengthy processes for reissuing lost tickets.
The costs and duration vary by airline. Holidays Hub
utilises Royal Mail 1st class for ticket delivery. If tickets
are not received within 7 working days, contact us no
later than 48 hours after this period. If you need to
depart sooner, discuss this with us over the phone.
Prompt contact allows us to potentially adjust your
ticket cost.
If you reach out after the deadline, you will be
responsible for any additional costs required by the
airline for rebooking.
Parcel tracking is available, and we can provide
information about the dispatchers and courier
company. Holidays Hub is not accountable for errors
made by you or service providers. We are responsible
only for our own mistakes and those of our service
providers.
Contacting us within 48 hours enables us to offer the
best possible alternatives. Provide your booking
number and confirm your email address, and we will
find the best solution for you.
Queries and Complaints:
For any issues or feedback, contact our customer
service. Direct complaints about airlines, hotels, or
other services to the respective entities. Our agents
will assist throughout your journey. Should we require additional information from you,
Holidays Hub will initiate contact.
Airlines operating to or from the UK require passenger
data in advance. By providing your information to
Holidays Hub, you consent to its transfer to airlines and
potentially to aviation and foreign authorities.
The required information varies by destination and
typically includes passport details, city, country,
address, and your accommodation details.
Customer Behaviour Terms:
Inappropriate conduct is unacceptable. Actions that
violate laws, endanger others, or damage property may
result in severe repercussions. We reserve the right to
cancel bookings and involve security personnel for
legal action.
Use of the Site Terms and Conditions:
The Holidays Hub website is provided "as is" and "as
available." We are not responsible for any harm from
using the site, including viruses or damages from thirdparty links.
Information on the Site:
Mistakes happen, and we take full responsibility for
any errors on our site. Holidays Hub continuously
updates information, but always verify details like
visas, passports, and health requirements, including
COVID-19 vaccinations.
While we strive for accuracy, we cannot guarantee the
correctness of all information on our site.
Cancellation or Modification Terms:
Package cancellations are subject to the terms and
conditions of the service providers. Holidays Hub does
not guarantee a full refund. We collaborate with
service providers such as hotels, airlines, and
destination travellers. Your case will be handled
accordingly. info@holidayshub.co.uk
Cancellations or adjustments to bookings can be made
by contacting us via phone or email at
info@holidayshub.co.uk at additional charges if
applicable. The terms and conditions of the service
providers govern the cancellation or adjustment of air
tickets, hotel reservations, and car services.
Note:
Holidays Hub will charge as per Current terms and
conditions of the hotels, airlines and rentals for any
changes after he booking. If we and the service
providers cannot accommodate your booking
adjustments, you will incur additional costs and must
provide written details of the required changes.
For flight and other travel booking adjustments, prior
notification is required for written email confirmation
from us.
For car and other rental bookings, a no-show fee will
apply. Please note that flight cancellations are nonrefundable, as per our and our service provider's
policy.
User Obligations Terms:
Users must:
• Assume financial responsibility for transactions
made under their name and account.
• Provide truthful and accurate personal information.
• Be at least 18 years old with legal capacity.
• Avoid speculative, false, or fraudulent bookings.
• Refrain from sharing offensive, pornographic, or
illegal content.
• Not alter, copy, or misuse any site content, except
for personal, non-commercial use
Payment Terms:
Full payment is required when booking a package or
making a reservation. Additional charges may apply for
car rental options such as model, quality, and the
number of drivers. You will be notified of the payment
schedule for flights. Payment can be made in three
ways:
• Full payment at the time of reservation
• Deposit at the time of reservation, with the
remaining amount due later on at decided date.
• Full payment at checkout
Failure to adhere to the agreed payment plan may
result in package cancellation without a refund.
Booking details and payment summaries will be
communicated via confirmation email, helping you
assess the relevance of your booking. Payments may
be processed by Holidays Hub, the travel dealer, or
their representative.
Airlines' prices and taxes vary by country. To estimate
costs, we may need to provide your credit/debit card
details to the airline. Please note that only the
payment methods listed on our website are accepted.
No cash or checks.
Holidays Hub issues tickets, packages, vouchers, and
other travel documents only after full payment is
received.
You will be informed of due fares and booking
schedules. Holidays Hub reserves the right to reclaim
charges from card chargebacks. Tickets and travel
documents will be sent to the billing address
associated with the credit card.
We are committed to handling your information in
accordance with the 1998 Data Protection Act.
Should there be any concerns regarding billing
payments, we will contact you within 48 hours of
booking confirmation. Price fluctuations are beyond
our control, and customers are responsible for
covering any differences. Note that airline payments
and payments to Holidays Hub for other products will
appear as separate transactions on your credit card
statement.
Passport, Visas, and Health Terms:
This information is pertinent to UK nationals. Non-UK
residents or EU citizens should consult their embassy
for necessary travel documents for holidays originating
from the UK.
Passports and ID cards must be valid for the duration
of your trip and comply with the travel policies of your
destination. For passport information, please visit
ukpa.gov.uk.
Travelers to the United States:
Minors under 16 must possess a modified passport
when accompanied by parents or guardians. For those
16 and older, a separate passport is required for U.S.
travel. Should a parent's passport expire, a new one
must be obtained and linked to the child's passport.
Notify us promptly of any name changes during the
booking period and prior to travel to facilitate
necessary updates.
A confirmed U.S. visa should be secured before
booking your journey with us. The Visa Waiver
Program may assist in this process.
Visa processing for the U.S. can be lengthy; continue to
monitor it, even with valid travel documents. Ensure all
visa requirements are met. Once you receive our
confirmation email, proceed with your ticket bookings
and other travel arrangements.
Health precautions are crucial. British travellers should
heed healthcare advice for U.S. travel, available at
"https://www.dh.gov.us/PolicyAndGuidance">www.dh
.gov.us/PolicyAndGuidance.
Other Generally Applicable Terms:
Holidays Hub assumes no legal liability in emergencies,
including injuries, deaths, or accidents.
We are not liable for indirect losses during trips.
Review all contract terms carefully before agreement
Denial of Access Terms:
Holidays Hub reserves the right to discontinue the site
without notice.
Links to Third-Party Websites:
We are not responsible for third-party links on our
website and have no affiliation with them.
Force Majeure:
Holidays Hub is not liable for booking failures due to
unforeseeable events, including wars, hijackings,
natural disasters, political unrest, or pandemics.
Stay informed about COVID-19 protocols and their
impact on travel.
Copyright and Trademarks:
Holidays Hub respects copyrights and trademarks.
Unauthorised use of our or our associates' trademarks
is prohibited.
Privacy Policy:
The Holidays Hub Privacy Policy is integral to these
Terms and Conditions. Users agree to the use of their
information as outlined in the Privacy Policy.
